![]() However, it is important to note that the information in the BAA overrides the information in this article, in the event of any conflict. ![]() For a list of covered and exempted services, see Zendesk Services eligible for coverage by the BAA, below. Additionally, Advanced Compliance and BAA do not apply to certain products, services, and features as further detailed in the BAA. Advanced Compliance and BAA only apply to features and functionality that are expressly stated to form part of the “Service” in the BAA. You can sign the BAA, via DocuSign, here. With the purchase of Advanced Compliance, either directly or through the purchase of a plan that includes the Advanced Compliance functionality, Zendesk customers can sign Zendesk’s BAA. The HIPAA requirements for a business associate are met through Zendesk's SOC2 and ISO27001/ISO27018 certifications and internal HIPAA audits. Moreover, Zendesk is not a holder of the Designated Record Set. Note: Zendesk is limited to the status of a business associate. Additionally, Zendesk will provide you with appropriate security configuration options to help safeguard protected health information (PHI). With Advanced Compliance, you have the ability to enter into a Business Associate Agreement (BAA) with Zendesk. About Advanced Complianceīecause personal health information may exist within Zendesk service data, the Advanced Compliance feature helps you fulfill your HIPAA obligations. This agreement is contractually defined in a Business Associate Agreement (BAA). When providers, known as covered entities, use third-party vendors or services where personal health information might be stored, those vendors or services, known as business associates, need to adhere to the HIPAA standards as well. These providers are required to handle patient personal health information (PHI/ePHI) in a way that meets defined security standards. ![]() ![]() HIPAA applies to providers of health care, health plans, and health care clearinghouse services. Congress designed to protect the privacy and security of individuals’ personal health information (PHI) and electronic personal health information (ePHI). The Health Insurance Portability and Accountability Act (HIPAA) is a set of rules and regulations passed by the U.S. Zendesk services eligible for coverage by the BAAĪbout the Health Insurance Portability and Accountability Act (HIPAA).Health Insurance Portability and Accountability Act (HIPAA).This article includes the following sections: ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |